Hey there! Ever had one of those moments where you just wanted to chat with a real person behind a brand? Well, you’re in luck. At cottononxy, we’re not just another faceless online store—we’re a small team of passionate folks who genuinely care about what you think. In fact, our founder, Maria, still personally replies to emails whenever she can. It’s a tradition that started back in our early days, and we’ve kept it alive because, honestly, your feedback means the world to us.
Whether you’ve got a question about sizing (we know how tricky that can be!), need help with an order, or just want to share your thoughts—we’re all ears. Here’s how you can reach us:
Oh, and if you’re more of a live chat person, just hit that little icon in the corner of your screen. Nikos or Anna from our team will be happy to help you out in real-time.
Remember that time we completely redesigned our linen dresses based on customer feedback? Yeah, that was a game-changer. We might not always get everything right the first time, but we’re constantly learning and improving—thanks to input from people like you. So don’t hold back! Tell us what you love, what you’d change, or even just share your latest styling hack. We read every single message (and trust me, some of them end up pinned on our office wall for inspiration).
P.S. If you’re wondering why we’re called cottononxy... well, that’s a story best told over email. Hint: it involves a mix-up at a Greek coffee shop and a very persistent cat.