At www.cottononxy.com, we prioritize your privacy as much as you value your style. Trust is the foundation of our relationship with customers, and we are committed to transparently handling your personal data. This policy outlines how we collect, use, and protect your information to deliver seamless shopping experiences while safeguarding your rights.
We gather two types of data: automated and voluntary. When you browse our site, technical details like your IP address, device type, and browser version are logged to optimize performance. Cookies (small text files) help remember your preferences. For purchases or account creation, you may share contact details, shipping addresses, and payment information—all encrypted during transmission.
Your information powers essential services: processing orders, resolving customer inquiries, and preventing fraud. Beyond basics, we analyze trends to suggest footwear matching your taste—whether it’s weatherproof hiking boots or recycled-material loafers. Marketing communications (like newsletters) are sent only with consent, and you can unsubscribe anytime.
Cookies enhance functionality (e.g., keeping items in your cart) and refine recommendations. For instance, if you explore convertible sandals, we might highlight lightweight alternatives later. Third-party tools like Google Analytics assess site traffic without identifying individuals. Manage preferences via your browser settings or our cookie banner.
We employ industry-standard protocols: SSL encryption for data transfers, regular security audits, and restricted employee access to sensitive information. Payment details are tokenized or processed through PCI-compliant partners like Stripe. While no system is 100% invulnerable, we continuously update defenses against emerging threats.
Trusted partners assist in operations—carriers (FedEx, DHL) receive shipping addresses; payment gateways handle transactions; marketing platforms manage ads (with anonymized data where possible). We vet all third parties for compliance with privacy laws and prohibit data misuse. Full lists of processors are available upon request.
You may access, correct, or request deletion of your data under GDPR/CCPA. To exercise these rights or report concerns, email us at [email protected]. We respond within 30 days and never discriminate against privacy-focused requests. For account-related changes, log in to your profile or contact our support team.
